Customer Care

PRODUCT REPLACEMENT

All our products are backed by Guarantee Certificate, It guarantees that our products shall be replaced free of cost in the event of any manufacturing defects.Remember, to avail of a free replacement, you must arrange for the product  to be delivered at our office within 15 days of receiving the products in safe and secured packaging including invoice and all other certificates.

MONEY BACK GUARANTEE

If you purchase our products and are not satisfied with the jewellery, We shall refund your money. Remember, you must return the jewellery to us within 30 days to claim the refund.

SECURITY

When you make a purchase online from Heileig Diamonds, the information about your transaction is protected by one of the most widely used and trusted security system on the internet. Heileig Diamonds offers 30 days money back guarantee for all your purchases. This means when you buy jewellery at Heileig Diamonds your purchase is backed by a money back guarantee.

In case of any dissatisfaction with the product you may return it back to us and claim your full refund after excluding the shipping cost.

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